Building Trust

Dr. Marty Caron talks about building trust in your practice, including why it matters and how to build it using his version of the trust equation: (credibility, competency, consistency, connection) / self-orientation.

2 distance ce credits available in MN; 1.75 DISTANCE CE CREDITS AVAILABLE IN CO
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Dr. Marty Caron, DC, Caron Chiropractic

Special thanks to Steamboat Climbing Collective for hosting Part 1 of this series:

Summary

Part 1: Movin' On Up

We visit a climbing gym to talk about trust in a climbing environment.  We learn about how the following things contribute to safety and trust in climbing: making a game plan, actively listening, non-verbal communication, asking questions, long-term "belaysionships," and planning for worst case scenarios. 

Part 2: Thinking About Trust

Dr. Marty Caron discusses how he came to think about trust, why trust is important (including to patient compliance and clinical outcomes), and names some elements that go into trust building, starting with the "Trust Equation" from David Maister's book The Trusted Advisor.

Part 3: Breaking It Down- Credibility and Competency

Dr. Marty Caron discusses his version of the trust equation, including  (credibility, competency, consistency, connection) /self-orientation.  He focuses in on credibility and competency.

Part 4: Breaking it Down- Consistency

Dr. Marty Caron continues to discuss his version of the trust equation, focusing on consistency.

Part 5: Breaking It Down- Connection and Patient Orientation

Dr. Marty Caron continues to discuss his version of the trust equation, focusing in on connection and patient orientation.  

Part 6: Panel Discussion on Building Trust

Dr. Marty Caron is joined by Dr. Dandrea, Dr. Toby Spitzlberger, and Dr. Jonathan Weimer to discuss how they build trust in their practice. 

Part 7: Panel Discussion on Troubleshooting

Dr. Caron, Dr. Dandrea, Dr. Spitzlberger, and Dr. Weimer talk about how to maintain trust in sticky situations, or when things don't go as planned. 

Meet the Presenter & Panelists

Dr. Marty Caron, DC

Caron Chiropractic

Dr. Steve Dandrea, DC

Integrated Provider Group of Minnesota

Dr. Toby Spitzlberger, DC

DocSpitz Performance Clinic

Dr. Jonathan Weimer, DC, MS, CCSP

Highlands Sport and Spine
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