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Patient Experience: Retention & Interoperability
(Non-CE Eligible)

Dr. Garret Rock and Dr. Dave Elton discuss average patient loss rates, the value of integration, and why technology is important to business and clinical success. 
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Summary

  • 4 modules
  • 2 presentations + discussion
  • PowerPoint decks for reference

Part 1: Who Leaves and Why?

Dr. Garret Rock talks about the average rate of patient loss, who leaves, and why.  He discusses tips to improve your practice.  

Part 1: Discussion

Dr. Garret Rock and Dr. Dave Elton talk about patient loss and retention.

Part 2: Integration and Interoperability

Dr. Dave Elton talks about the value of integration, including via technology. 

Part 2: Discussion

Dr. Garret Rock and Dr. Dave Elton discuss what happens when clinics use interoperable EHRs, including data regarding referrals.

Meet the Presenters

Dr. Garret Rock, DC

CEO of Arete Services

Dr. Dave Elton, DC

CEO of Arete Networks
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